The Details

Event dates get booked quickly. In order to book your event we will need a $300 deposit to hold your date. We will finalize your menu, create your contract, and 50% is due upon signing. Your remaining balance needs to be paid in full 2 weeks prior to your event date. Your deposit will be deducted from your remaining balance, if you did not rent equipment from Tailor Made Custom Catering.

*** If you rent equipment from us, half of your deposit ($150) will be held until rented equipment is returned or picked up. Tailor Made Custom Catering will return your deposit minus any damaged items within 14 business days following your event.***

Head Count on your guests will have to be finalized 2 weeks prior to your event date. You will not be able to go below the original guest count however, you can add to your guest count up until 2 weeks prior to your event . Menu will be finalized upon the signing of your contract, if you are in need of adding additional items you can add until 2 weeks prior to event .

Many guests that bring children to events will bring their own food to your engagement but many will want their children to partake in your special day. Children 0-4 always complimentary at a booked catered event. Children 12 & under have the choice of a kids meal  for $10 per child. Any child 11 & under that does not want to partake in the kids meal will be at a discounted rate determined by your menu. Kids 12+ are counted at full quoted price per person & included in your head count. For the 11 & under discounted price , we will need the totals of  children no later than 2 weeks in advance. This  option is not for children's party menus, this option is for adult events with children in attendance.

30 days or more we will need to do a walk through of your event space with either you, your wedding planner or the venue management to see the space we will be setting up your buffet. This is essential in determining what we will need to bring. 

For Offsite Catering we will need to use the kitchen at your venue the day of the event  as well as a small area out of guest view to assist with set-up & breakdown including loading, unloading , refrigeration and plating. If we are at a venue that does not have a full service kitchen we will have to set up a small 10x10 tent with tables and cooking equipment for an additional cost.

We want to make our customers happy, have something in mind other than what is on our site? Just let us know and we will customize a menu for you!

Advance notice needed  

Mahalo.

 

Tastings are $50 Per-Person  drop-off only. Based off of your menu selection we will custom package a 3 course tasting menu  & drop-off to your desired location.   We then can discuss & finalize your  wedding menu. 

Tastings are free of charge (2) for clients that have already booked our catering services.

Wedding Cake Tastings:

Drop-Off (4 choices) free of charge with catering package.

We want to make sure our food is what you envision on your special day & we know that its a very important aspect of any event.

Please:

Don't  be afraid to ask to tweak your menu, afterall we are Tailor Made custom Catering!

Book your tasting in advance, we recommend no later than 3 months prior to your event. The sooner the better, it will allow ample time to adjust your menu if necessary.

If you need to reschedule or change your event date you may do so at no additional cost if you re-book your event within 90 days and reschedule within 30 days of your previous event date. Please check with us if your new proposed date is available. If  we are booked on your 2nd date of choice it is up to you to find a date that suits both caterer & Client. 

(a) Should it become necessary for client to terminate this Agreement, and the event date is greater than thirty (30) days, Caterer shall be entitled to retain any and all expenditures to date, including but not limited to contracted labor, special orders, rentals and/or proposals costs.

(b) If Agreement is terminated within thirty (30) days of the event, Caterer shall be entitled to retain twenty-five percent (25%) of deposit and seek any additional expenditures to date, including but not limited to contracted labor, special orders, rentals and/or proposals costs.

(c) If Agreement is terminated within fourteen (14) days of the event Caterer shall be entitled to retain any deposit paid and seek any additional losses including but not limited to contracted labor, special orders, rentals and/or proposals costs.

(d) If an Agreement is drawn within five (7) days of the event, client agrees to pay full event costs

We do understand cancellations happen however, all cancellations are  subject to fees associated with  labor & the purchasing of product specifically for your event (those totals will be deducted from your deposit)

 We take the time to carefully plan your event upon the signing of your contract. We strive to be fair & courteous.

Food prepared in this establishment may contain: Wheat, Fish, Shellfish, Eggs, Soy, Nuts, Tree-nuts  or dairy products . 

If you or your guests have any food allergies please make it known upon signing the contract. If anyone has severe allergies  we suggest not ordering any of the  foods that contain the allergens for anyone within your party. We can accommodate modified versions of the menu without the allergen. We want everyone safe and it is the responsibility of the client to  inform  management of  ANY food  allergies. 

Our menu is diverse , please keep in mind, your menu will be made in a facility that  processes: Shellfish, Fish, Nuts, Soy, Dairy, Eggs, Gluten, Tree Nuts, Wheat & any other allergen.

 *Consuming raw or under-cooked meats, poultry, seafood, shellfish, or eggs may increase your risk of food-borne illness, especially if you have certain medical conditions. 

Ingredients & products on our island can be very seasonal. Sometimes we have shortages on product island-wide due to shipping. In the event of a shortage, we  will substitute seasonal/local fruit, vegetables, fish or other ingredients. We will notify you of any changes or substitutions.